Your winnings can be withdrawn at any time to your Malaysian bank account or e-wallet. The process is fast, transparent, and free of hidden fees.
Withdrawal Method
Pick the method that suits you best — all withdrawals are processed in Malaysian Ringgit (MYR) directly to your account.
The fastest withdrawal method in Malaysia. Funds are sent directly to your registered phone number or IC number. Ideal for small to medium withdrawals with very fast processing.
Withdraw directly to your bank account via the FPX system. Supports over 30 Malaysian banks including Maybank, CIMB, RHB, Public Bank, Hong Leong, AmBank, and more.
Withdraw your winnings directly to your TnG wallet. Perfect for everyday use — shopping, dining, toll payments, and more. The most practical option for active TnG users.
Your winnings can be received directly in your GrabPay wallet. Use them for Grab rides, food delivery, or transfer to a bank account via the Grab app with ease.
Withdrawals to Boost eWallet are fast and simple. Use your Boost balance for everyday payments across Malaysia or transfer to your bank account whenever you like.
For larger amounts, a direct bank transfer (IBG/IBFT) to your Malaysian bank account is a stable and reliable option. Ideal for high-value withdrawals with a clear transaction record.
Many players enjoy the thrill of winning, but feel anxious when it comes time to withdraw their winnings. Is the process complicated? Are there any fees? How long does it take? At xeus138, we understand these concerns — which is why we built a withdrawal system designed to give every Malaysian player complete peace of mind.
The core principle behind withdrawals at xeus138 is simple: the money you win is entirely yours, and you deserve to receive it in the easiest and fastest way possible. No tricks, no unreasonable hidden terms, and no fees that cut into your winnings. The amount you request to withdraw is the amount that lands in your account.
The xeus138 finance team processes withdrawal requests around the clock — including weekends and public holidays. This means you don't need to wait until Monday or the next business day to receive your funds. Most withdrawals via DuitNow, TnG, or GrabPay are processed in under an hour during normal hours.
One thing new players should know is the KYC (Know Your Customer) requirement before the first withdrawal can be processed. This KYC process isn't there to inconvenience you — it's there to protect you. By verifying your identity, xeus138 ensures that only you — the legitimate account owner — can withdraw funds from your account.
The KYC process at xeus138 is straightforward and is usually completed in a short time. You simply need to upload a clear photo of your Malaysian MyKad or passport, along with a quick selfie for facial verification. Once KYC is complete, you can make unlimited withdrawals with higher limits compared to unverified accounts.
It is strongly recommended to complete your KYC as soon as you register — don't wait until you've won big to think about it. With a fully verified account, the withdrawal process will be smoother and faster since no additional verification steps will be required at that point.
If you receive any bonus from xeus138 — such as a welcome bonus, deposit bonus, or special promotion — please note that the bonus may be subject to certain wagering (rollover) requirements before it can be withdrawn. These requirements are standard practice across all online gaming platforms and are not unique to xeus138.
Importantly, rollover requirements at xeus138 are stated clearly and transparently in the terms and conditions of each promotion. There are no conditions buried in fine print. You can check your account's rollover status at any time via your account dashboard, so you always know how much more you need to wager before your bonus is eligible for withdrawal.
Your own deposit funds (not bonus funds) can be withdrawn at any time with no rollover requirements. This means if you deposit MYR 200 and do not use any bonus, the full MYR 200 (minus any amount already used for play) can be withdrawn without restriction.
Your Funds Are Always Protected
Player funds at xeus138 are held in a separate account from the platform's operating funds. This ensures your winnings are always safe and available for withdrawal at any time, regardless of the platform's condition.
Just like deposits, making a withdrawal through the xeus138 mobile app is a far more comfortable experience than using a browser. In the app, you can submit a withdrawal request in seconds — select your method, enter the amount, confirm with your PIN or fingerprint, and you're done. A notification will be sent directly to your phone once the withdrawal has been successfully processed.
The xeus138 app also lets you save your frequently used bank account or e-wallet details, so you don't need to re-enter the same information every time you make a withdrawal. This feature not only saves time but also reduces the risk of typing errors when entering account numbers.
Under normal conditions, DuitNow, TnG, and GrabPay withdrawals are processed in under an hour. For FPX and bank transfers, processing time is between one and six hours. However, in certain situations — such as during peak hours, third-party bank system disruptions, or when a very high withdrawal amount requires additional review — processing may take longer.
If your withdrawal has not been received after the stated timeframe, contact the xeus138 customer support team via live chat. Have your withdrawal request reference number ready to speed up the investigation. Our responsive team will check your withdrawal status and provide an update promptly.
Log in to your xeus138 account via the website or app.
Click the wallet icon and select "Withdrawal" from the account menu.
Choose DuitNow, FPX, TnG, GrabPay, or direct bank transfer.
Enter the amount in MYR you wish to withdraw (minimum MYR 30).
Review the details and confirm. You will receive a notification once processed.
Your winnings arrive safely in your bank account or e-wallet.
Clear front and back photos of your MyKad, or the main page of your passport.
A selfie photo holding your MyKad for identity verification.
A recent utility bill or bank statement for address verification.
Unlimited withdrawals are permitted once KYC verification is successfully completed.
Ready to Withdraw?
Log in to your xeus138 account and process your withdrawal now. Fast, secure, and reliable.
Login Now No Account Yet? RegisterMethod Summary
All withdrawals are processed in Malaysian Ringgit (MYR) with no platform fees.
| Method | Processing Time | Minimum Limit | Platform Fee | Device |
|---|---|---|---|---|
| DuitNow Transfer | Within 1 hour | MYR 30 | None | Web & Mobile |
| Touch 'n Go eWallet | Within 1 hour | MYR 30 | None | Mobile |
| GrabPay | Within 1 hour | MYR 30 | None | Mobile |
| Boost eWallet | Within 1 hour | MYR 30 | None | Mobile |
| FPX (Bank Transfer) | 1–6 hours | MYR 50 | None | Web & Mobile |
| Direct Bank Transfer (IBG) | 1–24 hours | MYR 100 | None | Web & Mobile |
Withdrawal Benefits
Xeus138 does not charge any processing fees for withdrawals. The full amount you request will be sent to your account with no deductions from the platform.
The xeus138 finance team processes withdrawals around the clock, including weekends and public holidays. Your winnings don't have to wait until the next business day.
Every withdrawal request goes through a multi-layered security verification process to ensure funds are only sent to the correct account that has been confirmed as yours.
All withdrawals are processed in Malaysian Ringgit with no currency conversion. No exchange rate fees will be deducted from your winnings.
You will receive instant notifications via the app or email when your withdrawal request is received, when it is being processed, and when the funds have been successfully sent.
The xeus138 financial support team is ready to assist with any withdrawal-related issues. Reach out via live chat for a fast and accurate resolution.
FAQ