Your privacy is our priority. This document clearly explains how xeus138 collects, processes, stores, and protects your personal information as a user in Malaysia.
All personal data is encrypted to the highest industry standards
Xeus138 has never sold your personal data to third parties
You have the right to access, update or request deletion of your data
A straightforward privacy policy with no confusing legal jargon
By using xeus138, you agree to this Privacy Policy.
xeus138's Privacy Commitment: We take every user's privacy seriously. Your information is only used for the purposes stated in this Policy and is never sold or shared without legitimate reason. If you have any questions, our support team is ready to help.
This Privacy Policy ("Policy") is published by xeus138 and applies to all users who access or use the xeus138 platform, including our official website and mobile app. This Policy describes our practices regarding the collection, use, disclosure and protection of your personal information.
Xeus138 is committed to protecting the privacy of Malaysian users and complying with the Personal Data Protection Act 2010 (PDPA) and other applicable legislation. We only collect information necessary for legitimate purposes and use it responsibly.
By registering an account or continuing to use the xeus138 platform, you are deemed to have read, understood and agreed to this Privacy Policy. If you do not agree with any part of this Policy, please stop using our platform.
Xeus138 collects various types of personal information depending on your interactions with our platform. The information collected includes:
Registration and identity information:
Financial information:
Technical and usage information:
KYC Note: To comply with legal requirements and prevent fraud, xeus138 requires a copy of your official identification document during the account verification process. These documents are handled with the highest security standards.
Every piece of information we collect has a clear and legitimate purpose. xeus138 uses your personal data for the following:
Xeus138 will not use your data for purposes not stated above without obtaining your consent first.
Xeus138 does not sell, rent, or distribute your personal information to third parties for marketing purposes. However, in certain limited circumstances, we may share your data with:
All third parties who receive xeus138 user data are required to uphold data protection standards equivalent to ours and may only use that data for agreed purposes.
Our guarantee: xeus138 has never and will never sell your personal data to any party for commercial or third-party marketing purposes.
Xeus138 retains your personal information for as long as necessary to fulfil the purpose of collection, or for the period required by applicable law. Generally:
Security measures we implement to protect your data:
Xeus138 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of our platform. We recommend allowing essential cookies for the best experience.
Xeus138 does not use third-party cookies for targeted advertising or sell analytics data to advertisers.
As a xeus138 user, you have the following rights regarding your personal data:
| Your Rights | Description | Status |
|---|---|---|
| Right to Access | You may request a copy of the personal data we hold about you at any time. | Available |
| Right to Rectification | You may request correction of any inaccurate or incomplete information in our records. | Available |
| Right to Erasure | You may request deletion of your personal data, subject to any legal obligations binding on us. | Available |
| Right to Restrict Processing | You may request that we restrict how your data is processed in certain situations. | Available |
| Right to Data Portability | You may request your data in a machine-readable format for transfer to another service. | Available |
| Right to Object | You may object to the processing of your data for specific purposes such as direct marketing. | Available |
To exercise any of the rights above, contact the xeus138 customer support team via live chat available on the platform. Your request will be processed within 30 business days, subject to the required identity verification.
Xeus138 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. Any material amendments will be communicated to users via in-platform notifications or email at least 14 days before taking effect.
The "Updated" date at the top of this policy indicates when changes were last made. We encourage you to review this page periodically to stay informed about how we protect your privacy.
Your continued use of the xeus138 platform following any policy amendment constitutes your acceptance of the latest version of this Privacy Policy.
For any inquiries, concerns, or requests regarding your data privacy:
Your privacy is your right. At xeus138, we go beyond mere legal compliance — we believe that robust data protection is the foundation of trust between a platform and its users.
Our Privacy Commitment
We go beyond mere compliance — we invest in data security because we genuinely care about your trust.
Your data is protected with the same 256-bit SSL encryption used by leading banking institutions in Malaysia. Every bit of data travelling between your device and our servers is secure.
Your sensitive information, including financial details, is stored in an encrypted database with strict access controls. Only authorized personnel can access user records.
Xeus138 has never and will never sell your personal information to advertisers or third-party data brokers. Your data is used solely to operate and improve our services for you.
Our identity verification process uses a secure system, and the identity documents you submit are stored with full encryption. They are only accessed during legitimate verification procedures.
The xeus138 IT security team continuously monitors the platform to detect any threats or suspicious activity before they can affect your account.
Xeus138 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We treat adherence to privacy laws not merely as an obligation, but as a moral responsibility to our users.
Join 500,000+ xeus138 members who play with peace of mind, knowing their data and funds are fully protected.