Xeus138 Malaysia Platform Terms and Conditions of Use

1 Acceptance of Terms of Use

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and xeus138 ("Platform", "we", or "xeus138") regarding the use of the website, mobile application, and all services provided by xeus138.

By accessing or using the xeus138 platform in any capacity — including browsing the website, downloading the app, registering an account, making a deposit, or joining any game — you automatically agree to comply with and be bound by these Terms, including any amendments made from time to time.

Xeus138 reserves the right to update or amend these Terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the Terms in effect.

2 Membership Eligibility and Registration

To register and use the xeus138 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years old or the minimum age stipulated by applicable local law, whichever is higher.
• Be an individual with full legal capacity to enter into a binding agreement.
• Not a resident or citizen of any country or territory that imposes legal restrictions on participation in online gaming platforms.
• Never previously suspended or banned from using the xeus138 platform.
• Registering under your own name and not on behalf of a third party.

Each user is only permitted to hold one (1) account only. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any balance or winnings.

Xeus138 reserves the right to request identity verification (KYC) at any stage of membership. Failure to submit the required documents within the stipulated period may result in temporary suspension or account closure.

3 Account Security Responsibilities

Once your account has been successfully registered, you are fully responsible for:

• Keeping your username and password confidential and not sharing them with anyone.
• All activity occurring in your account, whether carried out by you or by another party with or without your knowledge.
• Notify xeus138 immediately if you suspect unauthorized access or a security breach on your account.
• Ensuring that your registered personal information is accurate, up to date, and complete at all times.

Xeus138 will not be held liable for any losses arising from unauthorized use of your account if you fail to take reasonable security measures to protect your login credentials.

4 Deposits, Withdrawals and Financial Transactions

All deposits and withdrawals at xeus138 are processed in Malaysian Ringgit (MYR). Available payment methods include DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer.

Regarding deposits:

• The minimum deposit amount is MYR 10, depending on the selected payment method.
• All deposits must be made from a bank account or e-wallet registered in your own name.
• Xeus138 reserves the right to reject or hold any suspicious deposit for investigation purposes.

Regarding withdrawals:

• Minimum withdrawal is MYR 30 (DuitNow/e-wallet) and MYR 50 (FPX/bank transfer).
• Withdrawals will only be processed to a verified account registered under the same member's name.
• Xeus138 reserves the right to request additional supporting documents before processing large withdrawal amounts.
• Approved withdrawals will be processed within the stated timeframe, subject to the bank's processing period.

Xeus138 does not charge any processing fees for withdrawals. However, third-party financial institutions may apply their own charges, which are beyond xeus138's control.

5 Bonus, Promotion and Rewards Terms

Xeus138 offers a variety of bonuses and promotions from time to time. Each bonus or promotion is subject to specific terms and conditions stated on the relevant promotions page. Those specific terms are to be read together with these general terms.

General terms applicable to all xeus138 bonuses:

• Welcome bonuses and deposit bonuses are subject to wagering requirements (rollover) before they can be withdrawn.
• Only one bonus may be activated at a time unless otherwise stated.
• Bonuses cannot be directly converted to cash without fulfilling the wagering requirements.
• Xeus138 reserves the right to cancel or modify any promotional offer without prior notice.
• Any attempt to abuse the bonus system will result in bonus forfeiture and may lead to account closure.

The rollover requirements set for each promotion are final. Your account rollover status can be checked at any time via your account dashboard.

6 General Game Rules

All games offered at xeus138 use a Random Number Generator (RNG) that has been independently verified by a qualified third party. This ensures every game outcome is entirely random and cannot be influenced by any party.

• Players are solely responsible for understanding the rules of each game before participating.
• Any game outcome finalized by the system cannot be disputed unless there is clear technical evidence of a system error.
• The use of automation software, bots, or any tools that provide an unfair advantage is strictly prohibited.
• Collusion between players to manipulate the gaming system will result in the immediate closure of all accounts involved.
• Xeus138 reserves the right to void any bets or winnings suspected of being obtained through unfair means or fraud.

7 Prohibited Activities and Restrictions

Xeus138 users are prohibited from engaging in the following activities:

• Using the platform for any activity that violates Malaysian or applicable international law.
• Making deposits or withdrawals using funds obtained illegally (money laundering).
• Sharing your account with others or allowing third parties to use your account.
• Registering multiple accounts to exploit promotions or circumvent betting limits.
• Using a VPN, proxy, or identity-masking technology to access the platform from a restricted location.
• Spreading false or misleading information about xeus138 to others.
• Engaging in any form of fraud or manipulation involving the system or other users.

Violation of any of the above prohibitions may result in immediate account closure, forfeiture of funds in the account, and possible legal action.

8 xeus138 Liability Limits

To the extent permitted by applicable law, xeus138 shall not be liable for:

• Any indirect, incidental, or consequential losses arising from the use of the platform.
• Service disruptions caused by factors beyond xeus138's control, such as internet outages, third-party banking system failures, or natural disasters.
• Any losses resulting from unauthorized account access by a third party due to the user's own negligence.
• The accuracy or completeness of information provided by the player during registration or transactions.

Xeus138 is committed to keeping the platform running smoothly at all times. However, we do not guarantee that the service will always be free from technical errors or temporary disruptions.

9 Account Closure and Termination

Account closure by the player: You may close your account at any time by contacting the xeus138 customer support team. Before closure, ensure all pending withdrawals have been processed and no outstanding rollover requirements remain.

Account closure by xeus138: xeus138 reserves the right to suspend or close any account without prior notice under the following circumstances:

• Violation of any clause in these Terms and Conditions.
• Confirmed fraudulent activity or attempted fraud.
• Failure to meet KYC requirements within the stipulated timeframe.
• Request from a competent authority.
• Any conduct deemed harmful to the platform, other players, or the reputation of xeus138.

For accounts closed due to a violation, xeus138 reserves the right to withhold the account balance pending the outcome of an investigation. For voluntary account closures with no violations, any valid remaining balance will be returned to the player.

10 Terms Amendment and Governing Law

Xeus138 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being published on the platform.

It is your responsibility to review these Terms periodically. Continued use of the xeus138 platform after any amendments constitutes your acceptance of the revised terms.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any disputes arising shall be resolved through the process established by the relevant authority.

If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, that provision shall be reinterpreted to reflect the original intent of the parties, and the remaining provisions shall continue in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact the xeus138 customer support team via live chat available within the platform.